Your Data. Fully Isolated. Secure by Design.
KnowStack is built with security as a core principle — not an afterthought. From authentication to data processing, every layer is designed to protect your company's information.
Data Ownership & Isolation
Your data belongs to you. Always.
- Each company operates in a fully isolated environment
- No data is shared between companies or workspaces
- Access controlled at company, Knowledge Base, and section level
Your knowledge is visible only to users you explicitly authorize.
Access Control & Permissions
Advanced access control on all plans.
- Role-based access control (RBAC)
- Permissions at company, Knowledge Base, and section level
- Different roles per user and per company
Teams collaborate safely — without overexposing sensitive information.
Authentication & Account Security
Modern, proven authentication standards.
- Secure email & password authentication
- Google OAuth support
- Strong password requirements
- Session-based authentication with automatic expiration
- Protection against CSRF and session hijacking
Encryption & Data Protection
Protected both in transit and at rest.
- Encrypted connections (HTTPS / TLS)
- Secure encryption for stored credentials and tokens
- Industry-standard hashing for passwords
- Encrypted file storage
Sensitive data is never stored in plain text.
AI Processing Safety
Transparent and controlled AI features.
- AI only processes data you explicitly connect or upload
- Responses generated only from your Knowledge Bases
- Manual edits and approvals always take priority
- No cross-company AI data access
Your knowledge is never used to train public AI models.
Secure Integrations
Safe connections with external services.
- OAuth-based access for email providers
- Secure API connections
- Minimal required permissions
- Revocable access at any time
Disconnect integrations whenever you choose.
Background Processing & Job Isolation
Long-running tasks handled securely.
- Knowledge Base generation in isolated jobs
- Email fetching with strict access controls
- Website crawling with scoped permissions
- Document text extraction in sandboxed processes
Compliance-Ready Architecture
Designed to support compliance requirements.
- Clear data boundaries per company
- Audit-friendly permission structure
- Predictable data processing flows
- Enterprise-ready security architecture
Enterprise customers get additional compliance and SLA options.
Availability & Reliability
Your knowledge remains available when your team needs it.
- Continuous background monitoring
- Automatic job retries and failure handling
- Secure cloud infrastructure
- Scalable architecture built for growth
Transparency & Control
You always know what's happening with your data.
- See what data is connected at all times
- Monitor active AI processes
- Review permissions for every user
- Track AI usage costs in real time
No hidden processing. No silent access.
KnowStack has passed Google's Cloud Application Security Assessment (CASA), an independent security review conducted by an authorized App Defense Alliance lab. The assessment validates our application security practices against industry-recognized OWASP ASVS standards.
Questions About Security?
If you need security documentation, architecture details, or have specific compliance requirements — we're here to help.