See how KnowStack turns
scattered knowledge into clarity

AI-Powered Knowledge Base Generation

Turn your emails, documents, and websites into a structured Knowledge Base — in minutes, not months.

• Extracts knowledge from real business data automatically
• Organizes into sections: products, policies, processes, and scenarios
• Creates a single source of truth your whole team can rely on

Build Your KB Manually — With AI Built In

For teams that know exactly what they need. Full control over structure and content, with AI search and collaboration on top.

• Create sections, sub-sections, and content blocks your way
• Rich text editor with formatting, tables, and media
• AI-powered search and answers still work on manual KBs
• Full team collaboration with role-based permissions

Ask AI. Get Clear Answers.

Stop searching through docs. Ask a question in plain language and get an accurate answer with sources — instantly.

• Ask questions like you would ask a colleague
• Answers generated from your verified KB content only
• Every answer links back to its source section

Connect All Your Existing Data

Your business knowledge already exists. KnowStack brings it together from every source your team uses.

• Email accounts (Gmail and IMAP)
• Slack workspaces and Telegram channels
• Company websites — automatically crawled and extracted
• Documents: PDFs, Word files, text files
• Google Drive: Docs, Sheets and PDFs, with scanned pages read by text recognition
• Meeting transcripts and recordings

Re-crawl websites anytime to keep knowledge current. All data is encrypted in transit and at rest.

Multi-Company, Multi-Role Access Control

Most tools give you basic roles. KnowStack gives you granular control across companies, Knowledge Bases, and sections.

• Assign Admin, Editor, or Viewer roles per Knowledge Base
• Work across multiple companies with different roles in each
• Complete data isolation between companies
• SSO via Google — no extra passwords to manage
• Send a copy of a Knowledge Base to another company, such as a client. Once they accept, the copy is theirs

Your Knowledge Base, Inside Claude

Claude reads your Knowledge Base while you work, and updates it when you ask. Answers come from your company's knowledge, and changes go straight back into it.

• Each person signs in once, and Claude sees only what they can already open
• Update it in one sentence: paste a price list, a policy or an email into Claude and ask it to add what's new or fix what's out of date
• Editing is one box at sign-in. Claude changes only what you can edit, and the previous version stays in History
• Edit in KnowStack and Claude's next answer uses the new version

Included in Business and above, and in the free trial.

Turn Knowledge Into Assessments

Generate timed tests from your Knowledge Base. AI writes the questions, AI grades the answers, your team verifies what stuck.

• Four question types: multiple choice, true/false, short answer, and essay
• AI grades open-ended answers against your KB — no external facts, no hallucinations
• Invite external candidates by email or assign to internal employees
• Manager override on any AI-graded answer, with written feedback
• Per-test analytics: pass rate, difficulty, per-candidate breakdowns

Put the Knowledge Base to Work Every Day

The same knowledge answers your customers, keeps their contacts and checks routine work.

• Website chat that answers at any hour, can greet visitors first, and steps aside when they open a photo gallery
• Messenger replies, reviewed by a person or sent on autopilot
• Instagram DM replies with their own settings
• Several messages in a row get one reply, and messages Meta failed to deliver are picked up and answered
• Insights: the questions the Knowledge Base couldn't answer, grouped by topic, with a form to add the answer
• Leads: every contact left in a chat, kept with the question behind it
• Audits: build a checklist, work through it, keep the results

Included in Business and above, and in the free trial.

Turn Chat Contacts Into Customers

Every contact left in a chat becomes a lead your team can follow up, in KnowStack, in Telegram or in your CRM.

• Each lead keeps the question it came with and opens the conversation it came from
• Statuses your team updates: new, contacted, qualified, won, lost
• Telegram alerts for new leads, drafts waiting for approval and unanswered questions, with buttons to act on them there
• New leads sent to your CRM through a signed webhook, with the chat transcript

Included in Business and above, and in the free trial.