Why KnowStack? The Complete Workflow How Features Connect Use Case Examples Getting the Most Value
Creating Your Account First Login & Dashboard The General Flow: From Data to Knowledge Understanding Navigation
Website Crawling Email Integration Document Upload Meeting Transcripts Telegram Integration Slack Integration
Generating a Knowledge Base Iterative Generation
Viewing & Navigating AI Search Editing Content Version Management Exporting Access Control
Inviting Team Members Roles & Permissions
Profile Settings Company Settings Notifications
Plans & Pricing AI Usage & Billing
Data Protection Account Security Secure Integrations
Integration Overview Managing Integrations
Tracking Activity
Getting Help Common Issues
Common Questions

Creating Your Account

Getting started with KnowStack takes just a few minutes. Here is how to create your account and set up your workspace.

Sign Up

  1. Go to the KnowStack website and click 'Sign up' or 'Get Started' in the top navigation bar.
  2. Enter your email address and choose a password.
  3. Click 'Create Account' to submit the form.
  4. Check your email for a verification link. Click the link to verify your email address.
  5. Once verified, you will be redirected to the onboarding page.

If you received an invitation link from a team member, click that link instead. It will take you directly to the sign-up page with your company already set up.

Onboarding

After signing up, you will see the onboarding screen. Here you can name your workspace (your company name). This is where all your team's knowledge will live. You can change this later in Settings.

  1. Enter your company or workspace name (e.g., 'Acme Corporation').
  2. Review the feature overview to understand what you can do.
  3. Click 'Get Started' to enter the dashboard.

Plans and Pricing

All new accounts start on the free Starter plan, which includes basic access for up to 3 users and 3 Knowledge Bases. You can upgrade to Professional, Business, or Enterprise plans at any time from the Billing page. Professional and Business plans offer a 14-day free trial so you can test all features before committing.

PlanUsersKnowledge BasesAI SearchesData Sources
Starter (Free)Up to 3Up to 33 per dayNot included
ProfessionalUp to 10Up to 10UnlimitedAll sources
BusinessUp to 30UnlimitedUnlimitedAll sources
EnterpriseUnlimitedUnlimitedUnlimitedAll sources

Data source integrations (website crawling, email sync, Telegram, Slack) require a Professional plan or higher. On the Starter plan, you can upload documents and meeting transcripts manually, but you cannot connect external sources.