Why KnowStack? The Complete Workflow How Features Connect Use Case Examples Getting the Most Value
Creating Your Account First Login & Dashboard The General Flow: From Data to Knowledge Understanding Navigation
Website Crawling Email Integration Document Upload Meeting Transcripts Google Drive Import Telegram Integration Slack Integration
Generating a Knowledge Base Iterative Generation
Viewing & Navigating AI Search Editing Content Version Management Exporting Sending a Copy to Another Company Access Control
How Website Chat Works Installing the Widget Allowed Websites Widget Settings Chat Button and Attention Animation Conversations Insights: Unanswered Questions
How Messenger and Instagram Replies Work Connecting a Facebook Page Connecting Instagram The Review Queue Autopilot Reply Settings Insights The 24-Hour Window Recovered Messages Notifications Pausing and Disconnecting
Working with Leads
Inviting Team Members Roles & Permissions
Profile Settings Company Settings Notifications Telegram Notifications
Plans & Pricing AI Usage & Billing
Data Protection Account Security Secure Integrations
Integration Overview Claude Connector Webhooks for New Leads Managing Integrations
Overview Creating a Test AI Question Generation Assigning Tests The Candidate Experience AI Grading and Manager Override Analytics Releasing Results Abandonment and Retakes FAQs Troubleshooting
Tracking Activity
Getting Help Common Issues
Common Questions

Creating Your Account

Getting started with KnowStack takes just a few minutes. Here is how to create your account and set up your workspace.

Sign Up

  1. Go to the KnowStack website and click 'Sign up' or 'Get Started' in the top navigation bar.
  2. Enter your email address and choose a password.
  3. Click 'Create Account' to submit the form.
  4. Check your email for a verification link. Click the link to verify your email address.
  5. Once verified, you will be redirected to the onboarding page.

If you received an invitation link from a team member, click that link instead. It will take you directly to the sign-up page with your company already set up.

Onboarding

After signing up, you will see the onboarding screen. Here you can name your workspace (your company name). This is where all your team's knowledge will live. You can change this later in Settings.

  1. Enter your company or workspace name (e.g., 'Acme Corporation').
  2. Review the feature overview to understand what you can do.
  3. Click 'Get Started' to enter the dashboard.

Plans and Pricing

Every new account starts with a 14-day free trial of every feature, with no credit card. Verify your email address to unlock a $10 AI credit for testing. When the trial ends, upgrade to Professional, Business or Enterprise from the Billing page, or stay on the free Starter plan: up to 3 users and 3 Knowledge Bases, without data sources or AI features.

PlanUsersKnowledge BasesAI SearchesData Sources
Starter (Free)Up to 3Up to 3Not includedNot included
ProfessionalUp to 10UnlimitedUnlimitedAll sources
BusinessUp to 30UnlimitedUnlimitedAll sources
EnterpriseUnlimitedUnlimitedUnlimitedAll sources

Collecting data (website crawling, email sync, document and meeting uploads, Google Drive, Telegram, Slack) requires a Professional plan or higher, or the free trial. On the Starter plan you can read, edit and share existing knowledge bases, but you cannot add data.