Plans & Pricing
KnowStack offers four plans to fit different team sizes and needs. You can view and manage your plan from the Billing page (accessible from the sidebar for users with the Billing permission).
Available Plans
| Plan | Price | Users | KBs | AI Searches | Crawl Pages | AI Cap | Data Sources | Multi-Company |
|---|---|---|---|---|---|---|---|---|
| Starter | Free | 3 | 3 | None | 0 | $0 | No | No |
| Professional | Paid monthly/yearly | 10 | Unlimited | Unlimited | 100 | $10/mo | Yes | Yes |
| Business | Paid monthly/yearly | 30 | Unlimited | Unlimited | Unlimited | $20/mo | Yes | Yes |
| Enterprise | Custom | Unlimited | Unlimited | Unlimited | Unlimited | $50/mo | Yes | Yes |
Free Trial
Every new account starts with a 14-day free trial of every feature, with no credit card. The trial begins when you sign up and includes up to 10 users. Verify your email address to unlock a $10 AI credit for testing. AI usage during the trial is never billed, even if you upgrade.
Each company gets one trial. When it ends without an upgrade, your workspace moves to the free Starter plan and nothing is charged. Your data is preserved, but features beyond Starter limits become unavailable until you choose a plan on the Billing page.
Changing Plans
- Go to the Billing page from the sidebar.
- Click 'Change Plan' on the Current Plan card.
- Select your desired plan.
- You will be redirected to a secure checkout page (powered by Stripe) to enter payment details.
- After successful payment, your new plan is active immediately.
- Upgrades and downgrades are prorated -- you only pay for the time remaining in your billing cycle.
Canceling Your Subscription
You can cancel your subscription at any time from the Billing page. When you cancel, your plan continues until the end of the current billing period. After that, your workspace reverts to the Starter plan. You can resume your subscription at any time before the period ends to reverse the cancellation.