Exporting
KnowStack lets you export your Knowledge Base for offline use, sharing with external stakeholders, or backup purposes.
Export Formats
| Format | Description | Best For |
|---|---|---|
| Professional document with company branding, table of contents, and styled content blocks | Sharing with clients, printing, official documentation | |
| CSV | Hierarchical spreadsheet format with section structure | Data analysis, importing into other tools, Excel/Google Sheets |
How to Export
- Open your Knowledge Base on the Knowledge Base page.
- Click the 'Export' button in the left sidebar (below the version selector).
- An export modal opens. Choose your preferred format (PDF or CSV).
- Click 'Start Export'. The export is processed in the background.
- You will receive a notification when the export is ready to download.
- Click the download link in the notification to save the file.
The export respects your current view permissions. If you are viewing the KB as a specific role (using 'View As'), the export will only include sections that role can access.
Large Knowledge Bases may take a minute or two to export. Do not start multiple exports simultaneously -- wait for one to complete before starting another.