Document Upload
Document upload lets you add files directly to KnowStack for Knowledge Base generation. This is useful for internal documents, reports, manuals, and other content that is not available via web crawling or email.
Supported File Types
| Format | Extension | Max Size | Notes |
|---|---|---|---|
| 25 MB | Text-based PDFs work best. Scanned PDFs may have limited extraction. | ||
| Word | .docx | 25 MB | Microsoft Word documents. Formatting is stripped; text is preserved. |
| Plain Text | .txt | 25 MB | Raw text files. |
| CSV | .csv | 25 MB | Comma-separated values, useful for structured data. |
How to Upload Documents
- Go to Data Collection and select the Documents tab.
- Drag and drop files onto the upload area, or click 'Drop files here or click to browse' to open the file picker.
- You can select multiple files at once.
- The upload starts immediately. You will see a progress indicator.
- Once uploaded, text is automatically extracted from each file in the background.
- Uploaded documents appear in the 'Uploaded Documents' list below.
Viewing and Managing Documents
- Preview -- Click on any uploaded document to preview its extracted text in a modal
- Delete -- Remove individual documents you no longer need
- Delete All -- Remove all uploaded documents at once
- Extraction status -- Each document shows its extraction status (processing, completed, or failed)
For best results, upload documents with selectable text rather than scanned images. If you have scanned documents, consider using OCR software to convert them to text-based PDFs before uploading.